We’re SimplyIOA, part of Insurance Office of America, one of the nation’s largest privately held agencies.  IOA was founded in 1988 with the idea that professional client service provided by knowledgeable, caring, and passionate people makes for a winning combination.  

At SimplyIOA, we’re driven by our mission and core values. We work hard, but we have fun too. Workplace ideals like leading by serving, work/family life balance, and giving back to our community aren’t just clichés here – they’re a part of who we are. We believe in helping people grow, develop and achieve their professional goals, so when you join the SimplyIOA team you truly become a partner in our shared success.

We are proud to launch SimplyIOA, the first fully integrated, online comparison, quote and buy insurance platform in the US. In partnership with the largest and most prestigious insurance carriers in the world, our industry-leading technology, backed by sophisticated data science and machine learning, allows customers to compare quotes and buy a policy online in minutes.  SimplyIOA is one of the fastest growing insurtech businesses in the US and is destined to become a major player in the insurance industry.

About This Role

The Human Resource Generalist will run the daily functions of the Human Resource (HR) Department including: administering pay adjustments in HRIS system, leaves, enforcing company policies and practices to meet operational and organizational goals, building partnerships, proactive communication, HR consulting, training, compliance, employee relations, disciplinary processes, performance management and administration of other programs, assigned projects and reporting while maintaining individual productivity, quality and service levels.

About You

You thrive in a fast-paced environment and are comfortable with ambiguity. You understand the unique challenges that Sales, Technology, Product and Operations teams face during phases of rapid growth and have a passion for coaching them to maximize performance and reach their potential. You know how to encourage the soul, while being comfortable with uncomfortable conversations. You build relationships easily at all levels of an organization and enjoy both analytical and cultural initiatives. You understand behavior change and welcome the opportunity to drive transformation.

Responsibilities

Service, Support and Training

• Develops positive, productive partnership with all operations and sales leadership/management and staff personnel.

• Proactively engages and effectively communicates with leadership and management personnel, inquiring about any HR related issues and service, training, or employee needs and providing ongoing support and consultation regarding all HR activities.

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training including: HR policies, processes, legal requirements, best practices and anti-harassment training.

• Participates with management in any employee disciplinary actions including:

  • Ensuring company procedures regarding progressive discipline are followed

  • Reviewing all documentation prior to being delivered to employees

  • Providing pre-meeting consultation and recommendations

  • Participating in any counseling or disciplinary action meetings with employees as requested by management

  • Ensuring any identified follow up actions are completed

• Acts as employee relations manager including:

  • Listening to and processing any employee concerns/issues, taking appropriate action when needed

• Participates in employee performance management activities including:

  • Ensuring all annual performance reviews are conducted with-in scheduled timeframes

  • Ensuring company procedures regarding performance review preparation and delivery are followed

  • Reviewing all documentation for accuracy and thoroughness

  • Participating in any performance review meetings with employees as requested by management

Administration & Data Entry

• Properly executes all HR-related administrative tasks including:

  • Compensation adjustments and employment changes

  • Employee off-boarding

• Ensures all employee files for staff are complete and current, and that all required data is entered into HRIS and other software accurately and within required timeframes.

• Develops and maintains mastery of HRIS, inputs any required data accurately, completely and in a timely manner, and is able to instruct others on proper use as needed.

• Understands and follows all assigned work and data flow processes, and works effectively with personnel from other departments (i.e. Payroll) to ensure timely and accurate completion of mission critical activities.

• Prepares and distributes any assigned reports, ensuring accuracy, completeness, and that all time deadlines are met.

Corporate Responsibilities

• Completes any assigned HR-related corporate task and projects accurately, completely and within required timeframes, including:

  • Leave Management

  • Worker’s Compensation

  • Unemployment & COBRA

• All assigned special projects are completed.

• Continually seeks to improve individual and team performance, including identifying, communicating and adopting best practices.

• Performs other duties as assigned.

• Drive a culture of high performance, impact and champion key culture and values.

• Collaborate with our Senior Management team, Employee Engagement Team and the business to improve work relationships, build morale, increase productivity and impact.

Knowledge & Skills

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum 3+ years of business partnering experience with expertise in employee relations, coaching, and performance management.

• Demonstrated HR functional knowledge and skills (PHR or SHRM-CP preferred)

• Thorough knowledge of employment-related laws and regulations

• Strong analytical and problem-solving skills

• PC proficiency including Microsoft Office Suite, HRIS and Talent Management Systems

• Experience supporting high growth businesses.

• Excellent written and verbal communication skills

• Superb judgement.

• Demonstrated ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.

• Savvy attention to detail and capability to identify and define issues, collect data, establish facts, and draw valid conclusions that lead to recommendations and solutions to meet the needs of our fast-growing business.

Great Reasons to Work at SimplyIOA include:

• Competitive salaries

• Great benefits, including company paid health insurance

• Paid time off for holidays, vacations, and sick time

• 401K with an employer match

• Participation in our employee stock plan

• Opportunities for professional growth and career progression

• A culture that emphasizes respect for every individual

• Company commitment to work/family life balance and community service

• Teammates who share your drive for excellence

• Knowing every day you are helping our clients protect their families and businesses

If you're ready to take a leap forward in your career, please click below to apply.  Any candidates meeting the qualification requirements for the Human Resources Generalist role will be contacted.  We’re looking forward to hearing from you!

Please email your resume to join@simplyioa.com.

Any candidates meeting the qualification requirements for the Human Resources Generalist role will be contacted.

We’re looking forward to hearing from you!